We recommend checking the size chart on each product page before placing your order. Our products may have different sizing depending on the style and fit. For the best fit, compare the measurements with a similar item you already own. If you’re between sizes or need assistance, feel free to contact our support team.

Since our products are made to order, processing and delivery times may vary depending on the item and destination. For detailed information about shipping times, estimated delivery dates, and shipping options, please visit our Shipping Policy page.

Once your order ships, you’ll receive a shipping confirmation email with tracking information, when available. You can use the tracking link to follow your package’s delivery progress. If you haven’t received an update or need assistance, please contact our customer support team with your order number.

Because our products are made to order, return and exchange eligibility may differ from traditional retail items. If your order arrives damaged, defective, or incorrect, please contact us with your order number and clear photos of the issue. We’ll review your request and help resolve it according to our Return & Refund Policy.

If you need to change or cancel your order, please contact us as soon as possible. Since our products are made specifically for each customer, changes or cancellations may not be possible once production has started. We’ll do our best to assist you before your order enters production.